The monitor that a minute ago had been filled with columns of text that she knew were the row upon row of files that held the customer listings and all the pertinent information on each as gathered together by the solicitors who carefully asked each customer each question listed on the three page-form and then carefully entered their answers filling in each line and then transferring the information to Alice to input were all…gone.

It was only half as bad a catastrophe as it seemed to her at the time because Alice was responsible only for customers W through Z. The bigger and more immediate problem was this: Alice Warwarniac was among them.