Like magic, or maybe in answer to her prayers, when Alice checked again there they were!

What she hadn't seen was the little pop-up menu that held options like Show and Hide and when she pressed Show, all the people, the Ws, Xs, Ys, and Zs all gathered together in their proper places in alphabetical order.

Alice probably should have left well enough alone. But in her excitement she inadvertantly pressed one more button: Delete.