I suppose this is new media, at least it is communication-related…
I’ve discovered a way to combat the phone robots and get put through instead to a real person. In calling the telephone directory service to get the local number for our post office, I kept ending up with the 800 number which goes to Hartford where they don’t care that my mailbox got knocked down. So, when you are asked to say the name of the party you’re seeking, I mumble. Voice recognition asks you to repeat and I mumble again. Then, and only then, are you put through to a real live person.
Who, by the way, told me that they don’t give out the local numbers for the post office any more.
Susan,
You may think you’re getting over,but it’s all a con.
Yeahbut…it was a real person.
At least I think it was.